Our refund and return policy lasts for 30 days from the time you receive your order. If you have not notified us at support@recoriginal.com about which products you want to return after 30 days have passed, we do not offer a full refund or exchange. You as the customer are always responsible for return shipping.

To be eligible for a return, your item must be unused, in its original packaging and in the same condition as when you received it. If we are to be able to approve your return, a receipt is required.

Non-refundable products:

Gift Cards • Digital Products
Sale products

Only products with regular prices are refundable.

When buying sale products, the right of exchange/credit receipt applies.

There are certain situations where only partial refunds are granted:

Any product that is not in the original packaging, damaged or missing parts for any reason for reasons not due to our fault.
Once your product has been reviewed and inspected, we will send you an email regarding your return. We will also approve or deny your refund. If the products are approved in the inspection, you will be refunded through the same payment method that you chose when purchasing, this will take place within the next banking days.

Delayed or missing repayment

If you have not received your payment within 3 banking days of your return arriving at our warehouse, we recommend checking with your bank first.

Contact your credit card company, sometimes it may take some time before the process is fully approved.

If you have done everything above and still have not received a refund, please contact us at {support@recoriginal.com}.

Damages

We will replace your product free of charge if it is damaged during delivery. If you should receive a damaged product, contact us at {support@recoriginal.com} and let us know immediately, but no later than 30 days. In the event of damage, free return shipping applies to you as a customer.

Our website address is: https://www.recoriginal.com

Comments
When visitors leave comments on the website, we collect the information displayed in the comment form as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash value) may be sent to the Gravatar service to determine whether you are registered there. The privacy policy for the Gravatar service can be found at https://automattic.com/privacy/. Once your comment is approved, your profile picture will appear publicly along with your comment.

Media
If you upload images to the site, you should avoid uploading images where the EXIF data includes GPS location data. Visitors to the website can download and retrieve all positioning data from images on the website.

Cookie-files
If you leave a comment on our website, you can choose to save your name, email address and website address in cookie files. This is for your convenience so that you don’t have to fill in this information again the next time you post a comment. These cookies are valid for one year.

If you visit our login page, we will set a temporary cookie to check if your browser accepts them. This cookie does not contain any personal data and it disappears when you close your browser.

When you log in, we will also create several cookies to save information about your login and your choices for designing the screen layout. Login cookies are valid for two days and layout selection cookies are valid for one year. If you tick “Remember me”, your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.

If you edit or publish an article, an additional cookie file will be saved in your browser. This cookie file does not contain any personal data but only indicates the post ID of the article you just edited. It is valid for 1 day.

Embedded content from other websites
Articles on this website may contain embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor has visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the website in question.

Who we share your data with
We don’t share your data, Your data is in use of our marketing for example email.
If you request a password reset, your IP address will be included in the reset email.

How long we keep your data
If you write a comment, the comment and its metadata will be saved indefinitely. The reason for this is that we need to be able to find and approve follow-up comments automatically and not queue them for review.

For users who register on your website (if any), we also save the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (with the exception that they cannot change their username). Even site administrators can see and edit this information.

What rights you have over your data
If you have an account or have posted any comments on this website, you can request an export file of the personal data we hold about you, including any information you have provided to us. You can also request that we delete all personal data we have about you. This does not include any data that we are required to save for administrative, legal or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.
 

Return shipping:

You as the customer are responsible for the cost of the return. Shipping costs are non-refundable which means the shipping amount will be deducted from your refund.

We recommend that you choose a trackable and insured waybill. We do not guarantee that the product will reach our warehouse.

How do I make a return?

Are you not satisfied with your item? No problem. Please contact us at support@recclothing.se (within 14 days of receiving your order) with your order number, which goods are to be returned and the reason for return (right of cancellation, exchange, damage, etc.). After you have informed us about the return, a shipping note will be sent from PostNord to the email address you entered when ordering. You print the waybill and stick it on the package.

After you notify us of the return, you send your goods to the following address:

REC Clothing

Multrå Kyrkobord 218

881 92

Sollefteå

+46702760188

{support@recclothing.se}.

When changing

In case of exchange, you return your item in the same way as above, with equal conditions. You then place a new order on our website just as usual, you will be refunded as above.

Need help?

Contact us at {support@recclothing.se} for more questions.